- language
KOR
- search
Heerae is providing differentiated
and clear value to customers in various areas.
Products
I'll tell you a story about Heerae.
News
close
Privacy poilicy
"HEERAE CO., LTD."(also referred to as “Company”, “we”, “us”, or “our”) ranks the personal data protection for our customers as a top priority in compliance with the “Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.” In this Privacy Policy, the Company will provide customers (also referred to as “you” or “your”) with detailed information on how and where we use your personal data that we have collected and which measures are taken to protect your privacy. If this Privacy Policy is to be amended, revised or altered, a notification will be sent or posted on the website.
This policy is effective from February 28, 2024.
This policy is effective from February 28, 2024.
- 1. Personal Information to be Collected
- 2. Purpose for Collection and Use of Personal Information
- 3. Retention and Usage Period of Personal Information
- 4. Destruction of Personal Information
- 5. Disclosure of Personal Information
- 6. Entrustment of Personal Information
- 7. Rights of Data Subject and Legal Guardianship
- 8. Automatic Data Collector and Opt-out
- 9. Complaint on Personal Information
Personal Information to be Collected
Our company collects the following personal information for inquiries and other purposes
Information Collected
Company, Name, Contact No, Email, content, cookies
How to Collect Personal Information
Website (Product inquiry, Solution inquiry)
Company, Name, Contact No, Email, content, cookies
How to Collect Personal Information
Website (Product inquiry, Solution inquiry)
Purpose for Collection and Use of Personal Information
We collect and use the following personal information for the purposes as stated below:
Inquiry
- Receipt of inquiry details and processing of answers
- Receipt of inquiry details and processing of answers
Retention and Usage Period of Personal Information
The Company will destroy personal information immediately once the purpose of collection and use of the information is achieved in principle. However, the personal information may be retained under the provisions of the applicable laws and regulations.
- Rationale : Records of contract or withdrawal of subscription, etc.
- Period : 3years - Records of contract or withdrawal of subscription, etc. : 5 years (Act on Consumer Protection in Electronic Commerce, Etc.)
- Records on payment and supply of goods : 5 years (Act on Consumer Protection in Electronic Commerce, Etc.) - Records of consumer complaints or dispute resolution : 3 years (Act on Consumer Protection in Electronic Commerce, Etc.)
- Period : 3years - Records of contract or withdrawal of subscription, etc. : 5 years (Act on Consumer Protection in Electronic Commerce, Etc.)
- Records on payment and supply of goods : 5 years (Act on Consumer Protection in Electronic Commerce, Etc.) - Records of consumer complaints or dispute resolution : 3 years (Act on Consumer Protection in Electronic Commerce, Etc.)
Destruction of Personal Information
The Company will destroy personal information immediately once the purpose of collection and use of
the information is achieved in principle as follows:
Destruction Procedures
Personal details provided for subscription will be transferred to a separate database (or a separate filing cabinet if printed) and retained according to internal policies and other applicable laws and regulations (see “Retention and Usage Period”); it will be destroyed after a certain period.
Personal information transferred to a separate database will not be used for any purposes other than retention, unless required by applicable laws.
Method of Destruction
- Personal information stored as an electronic file is destroyed using a technical or physical method such that records cannot be reproduced, and personal information printed on paper is shredded or destroyed by incineration.
Personal details provided for subscription will be transferred to a separate database (or a separate filing cabinet if printed) and retained according to internal policies and other applicable laws and regulations (see “Retention and Usage Period”); it will be destroyed after a certain period.
Personal information transferred to a separate database will not be used for any purposes other than retention, unless required by applicable laws.
Method of Destruction
- Personal information stored as an electronic file is destroyed using a technical or physical method such that records cannot be reproduced, and personal information printed on paper is shredded or destroyed by incineration.
Disclosure of Personal Information
The Company will not provide personal information to third parties in principle, except for:
- when the users have given the prior consent; or
- when the investigation agency requests to disclose the personal information in accordance with the procedures and methods stipulated by applicable laws
- when the investigation agency requests to disclose the personal information in accordance with the procedures and methods stipulated by applicable laws
Entrustment of Personal Information
The company entrusts the operation of the services to an external agency as follows.
- Entrustee: THREEWAY
- Purpose: Website and system management
- Purpose: Website and system management
Rights of Data Subject and Legal Guardianship
The data subject may exercise the following rights related to personal information protection against the Company at any time.
Customer Service Department: Customer Support Team
1. The data subject is entitled to make a request for access to their personal details.
2. The data subject may make a request for correction of errors in personal information.
3. The data subject may make a request for deletion.
4. The data subject is entitled to request a suspension of processing personal information.
※ If the data subject is under the age of 14, the child’s legal guardian is entitled to access, update, or edit the child’s persona information, to request suspension, and to revoke their consent to the collection and use of data.
1. The data subject is entitled to make a request for access to their personal details.
2. The data subject may make a request for correction of errors in personal information.
3. The data subject may make a request for deletion.
4. The data subject is entitled to request a suspension of processing personal information.
Automatic Data Collector and Opt-out
In order to provide personalized services, the Company uses “cookies” that store and retrieve information regarding customers occasionally. Cookies are small blocks of data created and transmitted by a server to your web browser and placed on the hard disk of your computer and is used for operating the Company website. The Company may use cookies for the following purposes:
▶ What is “Cookie”?
Cookies are a very small text file transmitted by a server used for operation of a website to the user’s web browser and placed on the user’s computer.
▶ Purpose of Using Cookies
Cookies store the user's preferred settings, etc. to support a faster web environment for users, and use them to improve services for convenient use. This will allow users to use the service more easily.
▶ Opting out of Cookies
You are entitled to opt out of cookies. Therefore, you can adjust your web browser settings to enable or disable cookies, or decide to accept or decline every time cookies are saved. If you disable cookies, services requiring sign-up may be not smoothly provided.
▶ Examples of Setting
1) If your web browser is Internet Explorer, click “Tools” in the browser toolbar; choose Internet Options; click the Privacy tab, and then under Settings, move the slider to block or allow all cookies.
2) If your web browser is Chrome, at the top right, click “Settings”. Under “Privacy and Security”, click Site settings; click Cookies.
Cookies are a very small text file transmitted by a server used for operation of a website to the user’s web browser and placed on the user’s computer.
▶ Purpose of Using Cookies
Cookies store the user's preferred settings, etc. to support a faster web environment for users, and use them to improve services for convenient use. This will allow users to use the service more easily.
▶ Opting out of Cookies
You are entitled to opt out of cookies. Therefore, you can adjust your web browser settings to enable or disable cookies, or decide to accept or decline every time cookies are saved. If you disable cookies, services requiring sign-up may be not smoothly provided.
▶ Examples of Setting
1) If your web browser is Internet Explorer, click “Tools” in the browser toolbar; choose Internet Options; click the Privacy tab, and then under Settings, move the slider to block or allow all cookies.
2) If your web browser is Chrome, at the top right, click “Settings”. Under “Privacy and Security”, click Site settings; click Cookies.
Complaint on Personal Information
The Company has designated the department in charge and a person who acts as a Chief Privacy Officer to take responsibility of protecting personal information and resolving any related complaints.
If you have a complaint regarding your personal information, such as a privacy infringement, arising out of the services you have used from the Company, you can report the matter to the CPO or relevant department at any time.
We will promptly and appropriately respond to your report.
Customer Service
Tel : +82 2-556-9315
E-mail : juhee@heerae.com
Chief Privacy Officer (CPO): Kim Dooil
Tel : +82 2-556-9315
E-mail : juhee@heerae.com
Tel : +82 2-556-9315
E-mail : juhee@heerae.com
Chief Privacy Officer (CPO): Kim Dooil
Tel : +82 2-556-9315
E-mail : juhee@heerae.com
If you have a complaint regarding your personal information, such as a privacy infringement, arising out of the services you have used from the Company, you can report the matter to the CPO or relevant department at any time.
We will promptly and appropriately respond to your report.
1.Privacy Infringement Report Center (privacy.kisa.or.kr / call 118)
2.Cyber Crime Investigation Unit, Supreme Prosecutor’s Office (www.spo.go.kr / call 1301)
3.Cyber Bureau of Investigation, National Police Agency (police.go.kr / call 182)
2.Cyber Crime Investigation Unit, Supreme Prosecutor’s Office (www.spo.go.kr / call 1301)
3.Cyber Bureau of Investigation, National Police Agency (police.go.kr / call 182)
close